Introducing CX Pro by Talent Analytics: Automated Feedback and AI Analysis.

Become an experience-led recruitment business

AI-Powered Experience Management Software for Recruiters. CX Pro by Talent Analytics automates the collection of your candidate and client feedback and turns it into opportunities.

Start your 14 day free trial.

Why Talent Analytics

By gaining a true understanding of how your candidates and clients feel about your business, you can take the necessary action to develop and grow.

Measure and improve every experience

Measurement is the first step that leads to control and eventually improvement. CX pro by Talent Analytics allows recruiters to manage risks, improve experiences, develop talent and showcase their quality.

Automate NPS and Feedback from your CRM

NPS is the universally recognised way of measuring customer satisfaction and loyalty. By understanding whether your candidates and clients are promoters or detractors of your business you can begin to predict future business growth or decline.

Integrate seamlessly with Bullhorn, JobAdder or Vincere to begin taking control of your future growth.

Take back control as you scale

Every interaction presents a chance to make a positive or negative impact. It’s the culmination of these experiences that directly impacts customer loyalty, revenue growth, and profitability. By becoming experience-led, recruitment businesses are able to keep control as they scale and drive profitability.

Performance Management

CX Pro breaks down your NPS scores into leaderboards for teams and individuals to give complete oversight as to who is creating promoters of your business and who is creating detractors. Set benchmarks for individuals to track against and explore detailed client analytics.

Learning & Development

Utilising AI, we identify your growth opportunities by analysing every score and piece of feedback you receive. CX Pro will send you regular reports to summarise overall sentiment, what is going well, what needs to improve as well as curated learning content to help develop your team.

Business Development

By harnessing your most powerful selling tool - the voice of your customers, CX Pro allows you to showcase outstanding service delivery utilising verified data and social proof. Providing this evidence is critical to both attracting new customers and retaining current ones.

How it works

Taking an integrated CX approach allows businesses to move beyond just using sales activity and finance metrics to measure performance. It allows for a true understanding of the voice of the customer and to focus on experience improvement for better business results.

CX Pro by Talent Analytics
CX Pro by Talent Analytics automates the collection of your qualitative feedback and NPS scores directly from your recruitment CRM (Bullhorn, JobAdder, and Vincere) and brings it all together on one dashboard.
CX Pro by Talent Analytics
Analyse your results
Analyse your results by viewing your company leaderboards which are broken down by consultants' teams and clients. Identify risks and growth opportunities.
Analyse your results
Generate AI reports via our integration
Generate AI reports via our integration with OpenAI/ChatGPT which will identify the core sentiment from your candidate and client feedback and provide written guidance for managers.
Generate AI reports via our integration
We harness your most powerful sales asset
We harness your most powerful sales asset - the voice of your candidates and clients. Our showcase tool allows you to present verified data and social proof where you need it (Email, Google & Linkedin).
We harness your most powerful sales asset

Simple integrations that harness AI and automation

Connect to Bullhorn, JobAdder, or Vincere to automate the collection of your NPS/Feedback and receive regular AI analysis reports through our integration with OpenAI/ChatGPT

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